The folks at the Eau Claire UPS Store are awesome. They are cheerful every day, despite that I've dropped off hundreds of packages with them.
I go here all the time. Always friendly and knowledgeable, and my packages always get to their destinations.
I know the ups store will do their typical response of how they don't handle the packages blah blah blah, but my product was bent beyond repair, I was charged $22 with no refund of shipping costs. Was told to contact 1-800 number for UPS to file a claim, they told me to file the claim with a store. Just a run around. Now I'm out a $170 product and $22 for shipping and 0 customer service and no effort for customer retention. On top of that it had been sitting at their store for nearly a week without notifying me there was any issues, my customer had to call me and let me know he hadn't received his delivery yet. Poor customer service on both ends and will not be using ups ever again. If you want your items thrown off the back of a truck and destroyed, use these ppl. Apparently do not bend and handle with care equate to drag it behind the truck for a few miles!
Great customer service! Greeted right away when we walked I’m and assisted with all our needs in getting our package shipped...will definitely be back!
Always great service! I use them for both business and personal shipping , and have no issues.
The Ups Store is a US Finance company based in Eau Claire, Wisconsin. The Ups Store is located at 923 S Hastings Way, Eau Claire, WI 54701, USA.
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