Kevin and Cody arrived on time, introduced themselves and got right to work. The work was done in a timely fashion and the yard looked better when they left than when they came. The wind had blown down screens we had covered the gutters with and they were on the porch and crooked in the gutters. They were courteous and we loved working with Asher start to finish they are a class act and no one should be afraid to us their services.
Renee was our consultant and did a fantastic job recommending the right window for the right space. The crew of installers were very good and detailed. They were friendly and did a fantastic job cleaning up at the end of each day. They were very considerate of our home and furnishings. Matt, Mark, and Jonny are defiantly top shelf professionals. The entire project (19 windows, doors and storm doors) were installed perfectly, on schedule.
Nikki was our sales rep, I would highly recommend her. She's very knowledgeable of the products and if she doesn't have an answer, she will get one. Mick and his grandson installed great products and were very professional.
Job well done despite some lack of communication in the beginning of the process. Once the job was started, when there was a problem, all hands were on deck. Steve was here within the hour, pictures were taken, Ray was informed / involved.. problems solved. Impressed with both the siding and how real the brick looks! The trim work around our new Anderson windows is beautifully done. Thanks Mick, Chad, Richard, Mike, Kolton and the rest of the gang.
I need to update my review. The install comments above still stand. The bad part is the after install service. I called with several window problems. After several phone calls a month later they came and looked at 5 windows with problems and a door. I was told they have never seen this before and would need to talk to Anderson about what to do about them. It has now been a month later and I have heard nothing. I feel I paid a premium for Anderson quality and for good service from Asher and I don't mind paying a premium for quality and service.....problem is I didn't get either. Very disappointing, expected more from Anderson and Asher.
Update; It has now been 3 months and nothing is resolved. As a matter of fact NO ONE from Asher has called me even though I've left multiple messages and given them a bad review here. This company is obviously after the one time sale.
I wish to compliment the excellent workmanship by two Asher employees, who replaced the windows at a duplex I own in Chippewa Falls. The employees, Mark and Jonny were the perfect pair for the job. Mark was superb when dealing with my tenants. His expertise of conversing with them was immediately noticeable. The project was completed in a short span of a day and a half. I will definitely recommend Asher's to anyone who will listen. They rate high in my book.
Asher Lasting Exteriors is a US Roofing Contractor based in Eau Claire, Wisconsin. Asher Lasting Exteriors is located at 2309 W Cameron St, Eau Claire, WI 54703, USA.
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