Only giving 4 just because they are WONDERFUL here , just a little pricey
They are great. Unfortunately my dog has no sense of self preservation so I've had to come here more often than I would have liked. But their prices are reasonable, and the staff is friendly and knowledgeable.
Dr Lea is absolutely wonderful..she cares about animals and it shows..all of the staff has been great and I feel like not only do they care for your furry friends..they care about you...
Westgate does a great job taking care of my dog.
I then had to go to Westgate to settle our account and inform them we would not be using their cremation services. I informed the ladies at the front counter why I was there and how displeased I was with the situation. I received a few half hearted sorrys for how the vet acted and was promptly handed my $250 Bill. Not one person from Westgate showed any compassion for me/us loseing out pet/family/friend. Not a single I'm sorry for your loss was mumbled.
Bottom line we will NEVER use their services again and strongly urge others not to as well.
With heavy hearts we had to call to have a Vet come out last night (10/26/17) to put our German Shepard Harley down. Doctor Meyer from Westgate was the only Vet we could find on call. My sister and I were cuddle up with Harley on the back porch when he arrived. (1) Meyer started by explaining the process but never asked if we needed another minute or two to say our goodbyes before getting started. (2) We were not informed until after Harley was gone that he would not be taking Harley back to the clinic with him that night. - because no one was available to unload at the clinic even though we volunteered to help. (3) By this point we were obviously upset. Meyer then stated that it was cold enough out that we could just leave him out on the porch for the night. (That's right - he told us to leave our poor guy who is like a family member to us out on the porch overnight like it was no big deal). Now I was disgusted with the way Meyer was handling the situation. (4) To make matters even better Meyer then told us that the clinic is usually busy from 7-9 So we would have to wait until after that to bring him in.
WORST VET EXPERIENCE EVER
Very cold and mechanical staff.
The next morning I called our normally clinic the second they open and they prepared to have us bring Harley within Minutes.
This man showed no true compassion for our loss. Appeared to just want to get things over with and get home.
Westgate Animal Hospital Ltd is a US Veterinary Care based in Eau Claire, Wisconsin. Westgate Animal Hospital Ltd is located at 2135 N Clairemont Ave, Eau Claire, WI 54703, USA.
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