I then read another review in google finding out I was not the only person to have this issue. When I emailed them back just saying I’d like a refund and then pointed out the other review I have had no response. I got my nails done at a different salon and told the nail technician about what happened and showed her a picture and she explained to me why I ended up having issues with the nails. I spent a lot of money here and would just like people to be aware of this issue.
I got the gel nail extensions done a few weeks ago. I went in on a Tuesday and was leaving to go out of town Friday morning, I noticed one of the nails had broken off. I didn’t have time to go in and get it fixed before I left for the weekend. As the night went on one after another started to pop off. The nails lasted a whole 3 days! I wrote an email to the salon and asked for a refund for the service. I was not offered to come back in to get the nails reapplied or anything was just offered a store credit to be used on hair services only. I have a stylist at another salon and am not interested at all in a credit for a hair service.
I had UV gel extensions put on my nails 7 days ago. When arriving at the salon after making my appointment a couple hours ahead of time online they told me that the scheduling was messed up and that I would have to wait an additional 45 minutes. Not a huge deal, I said I would wait. When my stylist arrived we briefly discussed what I wanted for my nails, which was a short matte black stiletto. The process itself went fine, and I was very happy with my nails when she was completed. Upon going out to my car and being in the sunlight, however, I realized that the black she use was more of a dark gray and was sheer when my nails were held up to the light. The job on the lacquer was streaky and left my nails looking cheap. The shape was inaccurate throughout all of the nails and the matte top coat was thicker in some spots than in others which made the nails look bubbly. I paid $61 for the service and am very upset because something that should have lasted 14 to 16 days only lasted 7. I will be going elsewhere to have the rest of the nails taken off later and will not be returning here for any future purposes.
Great place!! I would have to say for all the salons I have gone to in the past this one is by far the best and now the only one I will be going to for now on! Thank you so much Sarah for making my experience the best! Happy holidays!
I put off writing this review for a couple days because I honestly thought I was just being picky, but after having one of my extensions pop off in the shower I felt the need to share.
My fade is always fresh.
I came in to Saxy because I had gotten a haircut somewhere else and It was very uneven. Cassy assured me that it was no big deal and she would fix my hair. She took her time and did a really great job. Even though it ended up being a lot shorter than I wanted, (because of the other place I had gone originally) it looks really great and I love it more than I could have imagined! Thank you Saxy salon!!!
Been getting my haircut here for years. It’s always great and I especially like the hot towel.
Saxy Salon Spa is a US Hair Care Studio based in Eau Claire, Wisconsin. Saxy Salon Spa is located at 329 Water St, Eau Claire, WI 54701, USA.
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