Dr. Aron Adkins does not return calls for test results in a timely manner. When I call for test results I am told my message is on his "pile". I am told he "bundles" test results. When I called about problems with a medication, I waited 5 days to be called back and it never came. I had to call them again. I am finding a new doctor.
I've been to many different Hospitals and Clinics over a period of 5 decades. My impression, facilities is a High priority for ECMG/Oakleaf Clinics. But more important is how they approach the patient as an individual. My interaction the Drs. and Staff leave me with the impression that these are caring, thorough, Professionals that work together to provide a Great patient experience while providing top notch care.
I was originally at the eau Claire medical center on Hamilton, but got switched to oakleaf. The staffs gave always been kind and knowledgeable. However, I have never had a clinic mess up and forget my insurance information so many times and so badly. I've given physical insurance cards for them to record my information three times, yet i still get a call back the next week or two asking for my insurance information again. This has literally happened more than five times, and every single time I visit. The mistakes are really bad. Like messing up the policy holder's name by putting someone else's name on there, which is not even close to the actual policy holders name. The last time I came in, oakleaf didn't even have my correct insurance company name. I have never called in to change anything about my information either. Whoever is managing your clients health information needs to go. It's Soo awful. Please get this fixed!
Staff is wonderful...quick in to see Dr.
Oakleaf Clinics Eau Claire Medical Clinic is a US Hospital based in Eau Claire, Wisconsin. Oakleaf Clinics Eau Claire Medical Clinic is located at 3802 Oakwood Mall Dr, Eau Claire, WI 54701, USA.
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