Disappointed. Overpriced
Travis and his crew are true professionals. Maug cleaning is reliable, and they do top notch work. There moto of "we don't cut corners we clean them" is spot on. I would refer them to anybody, commercial or residential.
Great owners. Good people, hard workers, very friendly and understanding.
Very unprofessional, hung up the phone on me on purpose because they didn't have any answer to my question. Poor customer service.Andrea called me and said she ll come to my place at 10:30 but came an hour early and I was not ready for her. What if I was not even at home?
For a small apartment kitchen and just the 2 bathrooms she said it ll take 12 hours. I mean are you kidding me?it's not even the whole apratment.Very disappointing.
I hired them to clean our 3 bedroom 3 bath house. They insisted on coming out and doing a hard estimate prior to cleaning. Fine. We agreed on a price. So, no surprises. They came out a few days later, but DID NOT clean 2 of the bedrooms or 2 of the bathrooms. And they charged me $900! They sent 6 people and charged hourly even for their travel time to and from the home?? Seriously? How is it my problem how you get to your job? Totally outrageous price for a normal cleaning. This was not fire damage or flooding, mind you--just routine house keeping. Then they threatened to send me to collections when I had the "audacity" to complain. Becky, the owner, was condescending and very rude. BEWARE! Super high prices and then they threaten to ruin your credit. It was a nightmare. Finally settled for $700 after many months of anguish and stress. HORRIBLE EXPERIENCE
Maug Cleaning Inc is a US Laundry based in Eau Claire, Wisconsin. Maug Cleaning Inc is located at 5256 Friedeck Rd, Eau Claire, WI 54701, USA.
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