Purchased a GE washer and dryer which is the same model all the other stores sell, however Sears is only the that was $50 dollars cheaper and free delivery. I understand they will be closing all stores in the next 5 years? or so, but the sales and staff was excellence to me.
One of the better selection for toys, equipment and appliances. However, customer service is not the best. Online website is good and has good deals. I purchase washer and dryer with free delivery and have been very happy.
Been to 4 stores in last 24 hours, this is the only one where the guy was helpful! I think this is the store we will be purchasing our new dryer at!
If I could leave 0 stars I would. Let me first start by saying I have four brand-new Kenmore elite products. Refrigerator, stove, washer and dryer totaling over $5200. My fridge alone with $3000. A month ago my fridge completely stopped working. We called Sears but they could not see us for two weeks. We called another repair service man and he said the problem was in the sealed system. He said we should call Sears because the sealed system is warranted for five years. So we waited the two weeks and Sears showed up and confirmed the problem was in the sealed system. They told us that they could not get back to fix it was in another 2 weeks (July 3). So here we are on July 3. My husband and I did not take our four kids anywhere for the Fourth of July because we need our refrigerator fixed. I have just been called by Sears and they are telling me that the parts are not in and they will not be here until July 17. Not only will I never buy a Kenmore Elite again (our top loading washer has never run a full load without being unbalanced-huge was of money, water and time) but I will never buy another item from Sears. They have horrible customer service. We will be going on 6 weeks before our family of 6 has a working refrigerator.
Employees are definitely nice. Generally helpful. It's hard because with their business issues you can tell the store isn't what it was a decade ago- but they definitely try to made it work. They'll answer your questions, and if they don't know they'll find someone who does or they'll look it up for you. My husband buys a lot of craftsman stuff here, and obviously likes them. We've also gotten some great deals on display models. They're not doing great in the market- but honestly I feel like at a store level (here at least) they're still making the best of it.
Sears is a US Department Store based in Eau Claire, Wisconsin. Sears is located at 4720 Golf Rd, Eau Claire, WI 54701, USA.
Please contact with Sears using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sears opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Department Store in Eau Claire