If I could give them no stars I would. This year I had my yearly exam somewhere else. My vision hadn't been great, I work in front of a computer 8+ hours a day and was having trouble reading things. I found out that my prescription was way off. And when he showed me the difference between my current prescription and what it should be I was blown away. I could see much better. Back to my Visionworks appointment. I got my glasses in after being pushed to add a bunch of crap I didn't need. The woman was extremely brusk and didn't seem to know how to make sure the frames fit well before ordering my pair. When I finally got my new glasses, they didn't fit right. I went in multiple times to have them adjusted, and one of the times the guy was so inexperienced he almost broke them. I ended up going somewhere else that does free adjustments since they couldn't seem to figure out how to do it. Seriously, don't go here!! It was a legitimate nightmare.
Terrible! Wish i could give it zero stars. Please find other options. Saving a little money doesn't make up for better service or quality. Bought two pairs of glasses because of a deal they had. Never even wore one pair and that pair that i never worn broke when i first wore it. It just fell apart. Very bad quality. Brought it in and they said they cant do anything about it. I even told them i've never worn it. They just said sorry cant do a thing.
Overpriced ripoff. Shop around. Glasses were 2 to 3 x more expensive than other places. Add on fees and other sales pressure was ridiculous. We will never go back. Got prescription and left. Even free exam with insurance wasnt free. Went there only due to new insurance. Ordered from the zenioptical website instead for a fraction of cost.
If you want glasses that will break in a month, this is the place. The hinges on the glasses are so cheap that the false metal will snap off easily. To all customers, avoid this place at all cost. lesson learned, this company and any business associated with them is garbage. not worth your hard earned money at all.
They are liers I got my glasses and told me I had a one year warranty and know I'll be 60 dollars in the whole just go to walmart
Visionworks is a US Health facility based in Eau Claire, Wisconsin. Visionworks is located at 4800 Golf Rd #436, Eau Claire, WI 54701, USA.
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