I went to Batteries Plus to get my screen repaired on my iPhone. Their service was quick, but when I started to use my newly repaired phone, things didn't work. The speaker to hear calls didn't work, the front camera didn't work and the home button was put on crooked. I called them the same day (Sunday) I picked up my phone to see what could be done with my issues. They said that they would order the parts needed to fix my phone and that I could come back on Tuesday. On Tuesday, I called and was told that the part was not ordered but someone could look at the phone and possibly fix it without the parts. When I arrived, no one communicated that I would be coming in or that they would need to look at my phone. The employee, that helped me said that I would just have to live with the home button issue and was just plain rude in his dealings with me. I actually told him that he has the worst customer service I have ever experienced. I ended up leaving with no resolution. I did come back a couple of days later to have my phone looked at only to find out that a part was needed. They said they would order it and call me by the following Thursday (a week later). I called them on Friday since no one called. My part was in so I dropped my phone off to be fixed. The customer service was well below par and my phone still isn't right. The battery drains 2x faster than it did before and the home button still isn't the same. Either way, I would not recommend that anyone have Batteries Plus fix your phone.
Ordered online and paid with CC. Got to the store and found out I had purchased the wrong battery. The clerk helped me find the correct battery ($100 cheaper), gave me the online discount on the new purchase and credited my card for the difference. He then gave me a couple tips for my fantasy football team. All in the 15 minutes before he closed the store for the night. Never made me feel like I was a problem at all. Awesome Service!
Very knowledgeable staff, I've asked them Electronic (Battery type) questions several times and get the best results. Their prices are competitive on most items but basic toy type batteries are cheaper elsewhere. They have or can get any battery you need for Anything.
Had a defective screen put in by Battery Plus but their new store manager Brian did take care of the issue and had it fixed for free. He is professional and pleasant as one would expect of a store manager. I wish him best of luck with his new position. :)
After 6 months, the extended life battery I got for my hdvideo camera would no longer even turn on plugged in... Thought maybe it was something I did... Bought another, gave it full power cycles, charged it completely before using, didn't use it while it was plugged in... Same result..... Not happy:(
Batteries Plus Bulbs is a US Electronics Store based in Eau Claire, Wisconsin. Batteries Plus Bulbs is located at 3115 E Hamilton Ave, Eau Claire, WI 54701, USA.
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