Great place. And honest
I recently met with Mark and Donna to select a ring that I had fantasized about for a very long time. I found the ring, then left them to find the stone. Did they deliver! The final product was more than I could have expected. It was perfect in every way. No one else comes close to their expertise and knowledge. This is the second customized ring I have now purchased from Marlor and the only jeweler I would consider. As I told them when I picked it up, "I'm in love".
After having an appraisal done years ago and reading reviews online, we decided to stop by the store. We were immediately disappointed that there were only a few engagement rings in the store. We talked to Donna who gave us information about finding rings online. She was very helpful and knowledgeable. I asked if they could customize rings based on styles we had seen (combine certain features of multiple rings). She said that it was possible. After looking at their vendor sites I wound up sending a few pictures of rings from other places. I didn't hear back from her and had to ask several times for an update. After a couple of weeks she finally replied and said that she couldn't find a similar ring through any of her vendors. We are disappointed by lack of communication through the customization process, being told that they do custom rings when they really just set stones in rings they get from somewhere else and wasting so much of our time.
The attendant and craftsman were very helpful and attentive as they assisted me in having my wedding and engagement rings fixed. Due to the construction of my engagement ring, they were able to help me have it sized in an economical way that saved me quite a bit of money and time when compared to the alternative. They took great care to listen to my scheduling needs and the history of the jewelry. They were very personable and made me feel like I could trust them to take the utmost care of my special family treasures.
Marlor Jewelry is a US Jewelry Store based in Eau Claire, Wisconsin. Marlor Jewelry is located at 806 S Hastings Way, Eau Claire, WI 54701, USA.
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